Angelo Abruzzese
resume 06/01/06
623-298-4255 voice
aabruzzese@yahoo.com
Castle Rock, Colorado U.S.A
Objective
A Sr. Information Technology professional with more than 20 years of experience on
Tandem platforms. I have over 14 years of COBOL development experience utilizing
both NonStop SQL databases and Enscribe file systems. Stout interpersonal skills,
which provide me with the ability to interact well with end-users, managers and technical
personnel of all levels
Experience
Dec 2005 - Present VISA DPS
Debt Processing Services
Integration Tester / Application Development:
Test all functional groups and areas. The emphasis
is on verifying the interfaces between functions,users and functional workflows.
Test Critical interfaces using XML SPY with formatted SOAP messages. Review
Project requirements and create test scenarios.
Environment: Tandem, COBOL, SQL, ENSCRIBE,C, Windows, Lotus Notes, XML Spy, Word,
PowerPoint, Visio.
May 2005 - Dec. 2005 Raymond James Financial
Brokerage Technologies
Write custom COBOL programs utilizing Nonstop SQL database. Project
(Performance System), this sytem provides
performance benchmarks for comparison purposes and provides
a consolidated (aggregate) total rate of return for accounts.
Document / Illustrate all aspects of the application using Visio charts and create
Technical Design Specifications for each work module.
Environment: Tandem, COBOL, SQL, ENSCRIBE, MS Office, Visio.
June 2003 - May 2005 American Express Financial Advisors
Brokerage Technologies
Assisted the Phase 3 production support teams in managing problem
queues and ensuring that we meet SLAs for all our incidents. Responsible for (COBOL)
code walkthroughs, application specs and project requirements. Provided ROOT CAUSE
analysis to the Vendors and Business/Technology partners to ensure that all issues
are tracked and a long-term resolution plan is in place to address each issue. Create
many daily and periodic management reports to represent our metrics against SLAs.
Responsible for ensuring that the project development teams met all the criteria for
their products to be implemented into our production environments. Organized
and facilited Disaster Recovery exercises and wrote the X501 documents.
Environment: Tandem, COBOL, SQL, ENSCRIBE, Phase3, Unix, NT, Sun, DB2, WebSphere,
Keynote, Lotus Notes, Infoman, Managenow, EESM, ESMRT, EXCEL (Pivot Tables and Charts),
Winbatch, JSP, Java, Word, PowerPoint, Visio.
Dec. 1999 - June 2003 American Express / IBM Global Services
Phase 3 Production Support Team
Online Brokerage Technologies: Member
of OLB Technologies team responsible for initiating support for Phase3 Online Brokerage
Application on the Tandem platform. Initiate code walkthrough (COBOL), code maintenance.
Wrote custom COBOL programs utilizing Nonstop SQL database for the Wealth Management
application for Phase3. Participate in High-level discussions on improving and testing
Tandem OSI interface to online brokerage. Document / Illustrate all aspects of the
application using Visio charts. Provide 24-hour on-call coverage to Tandem OSI platform.
Command Center Lead: Provided first
level technical and business support for the Phase3 distributed systems and application
for web-based securities/brokerage portfolios. This required reading the COBOL source
code to determine root cause analysis. Facilitated technical and business discussions
for problem identification and resolution, software implementations, and hardware
and network maintenance for the distributed systems and applications. OLB Command
Center leadership is provided 7 days x 24 hours.
Environment: Tandem, COBOL, Non Stop SQL, Enscribe, Phase 3
Oct. 1997 - Dec 1999 American Express Financial Advisors
Programmer Analyst/Applications Support
Brokerage Technologies: Provided application
development utilizing C and COBOL and support from specifications through final implementation
for SPTG (Special Projects Technology Group). Provide 24hr On-Call support for Phase3
Brokerage Application.
Environment: Tandem, COBOL, SCOBOL, C, TAL, PATHWAY, Inspect, Enform, TACL; Mainframe
(ISPF, LMA, PNMS, PASCBASE)
Oct. 1996 - Oct. 1997 Loto Quebec
Programmer Analyst
Member of a team of 25 consultants participating in project advancement from specifications
through to final implementation. Duties: Writing specifications, Coding COBOL and
TAL servers, Unit tests and Global Unit Tests.
Environment: Tandem, COBOL, SCOBOL, TAL, PATHWAY, Inspect, Enform, TACL
Oct. 1995 - Sept. 1996 Societe SOCS in Paris France
Software Consultant / Analyst
Involved in creating a users guide/tutorial guide, which covered all the functionality
of the Oceanic environment. Duties included: Writing user guides, Product testing
(Pre-release), Documentation translation and Proof reading.
Environment: Oceanic, OS2, Windows, Novell, Framemaker
Nov. 1991 - Sept. 1995 Future Electronics Inc.
Programmer Analyst
Provided application development and maintenance of COBOL and SCOBOL programs. Performed
unit tests and participated in systems testing as needed. Additionally responsible
for the documentation.
Environment: Tandem VLX, COBOL, SCOBOL, TAL, PATHWAY, Inspect, Enform, TACL
Apr. 1989 - Nov. 1991 Future Electronics Inc.
Quality Control Coordinator
Provided overall monitoring of the production systems and assisted in preparing production
schedules. Interfaced directly with the end user-community to improve the level of
services offered by the computing services department. Assisted in documenting the
operations procedures manuals and acted as the manager of Production Quality Control
and Operations. Responsible for the weekend execution of the month end production
schedules. Carried a beeper for 24-hr emergency response to production problems that
could not be resolved by operators.
Environment: Tandem Txp, Batch, Fup, Pup, Peruse, Spoolcom, TACL, PATHWAY, Backup
Feb. 1988 - Apr. 1989 Future Electronics Inc.
Lead Computer Operator
Responsible for processing jobs according to assigned schedule and monitor the job
load to ensure sufficient use of all the computer resources. Maintained computer room
logs and security. Provided day to day computer operations, monitoring systems performance
and maintaining all records. Interpreted console messages and initiated the appropriate
action. Ensured smooth transition between shifts and was responsible for training
junior personnel.
Environment: Tandem TSII, Batch, Fup, Pup, Peruse, Spoolcom, TACL, PATHWAY, and Backup
Oct. 1987 - Feb. 1988 Canada Post Corporation.
Data Entry Clerk / Console Operator
Responsible for data entry, producing reports and data validation. Environment: VAX
Dec. 1986 - Oct. 1987 Prolan Info-Art.
Programmer Analyst
Conception, development, implementation of turnkey applications Environment: Novell,
Dataflex (4GL), DOS
Aug. 1984 - Dec. 1986 Financial Collection Agency.
Shift Lead/ Lead Operator
Lead Operator, Environment: NCR 8570, Tandem Txp, TI 990, Xerox 8700/9700
Education
C.E.C. (Associate Degree): Computer Sciences , Computer Institute of Canada,
1986.
Professional Studies Diploma: Mainframe computer operations, Herzing Institute, Montreal,
Canada 1984.